Petme Protection Plan

20,000 euro vet protection on every booking

Every confirmed Petme booking in the Netherlands automatically includes vet coverage. No separate purchase, no claim paperwork upfront, no premium charge.

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What the plan covers

Up to 20,000 euro per booking

Acute illness, injury, and emergency vet treatment that arise during the sitting period.

Automatic activation

The plan activates the moment a booking is confirmed. No setup steps for you or the sitter.

24-hour support

If something happens, Petme support routes you to the claim team within 24 hours, day or night.

How the Petme Protection Plan compares

Standard Dutch pet insurance costs 20 to 50 euro per month and excludes the periods you are travelling. The Petme Protection Plan is free, automatic, and applies during every booking even if you do not have separate pet insurance.

Frequently asked questions

What does the Petme Protection Plan cover in the Netherlands?
Up to 20,000 euro in veterinary expenses if your pet is injured or becomes ill while in the sitter's care. Coverage activates automatically the moment a booking is confirmed.
Do I need to buy the vet protection separately?
No. The protection plan is included in every confirmed Petme booking at no extra cost. There is no separate purchase, no upgrade tier, no claim deposit.
How do I file a claim in the Netherlands?
Contact Petme support through the in-app chat or support@petme.social. We connect you to the claim team within 24 hours. Most Dutch vet invoices are reimbursed within 7 to 10 business days.
Does the protection cover pre-existing conditions?
The plan covers acute illness, injury, and emergency treatment that arise during the booking. Chronic pre-existing conditions are excluded, as is preventive routine care.
Does the plan cover dogs and cats both?
Yes. Dogs, cats, and most household small mammals are covered. Some exotic species are excluded; ask Petme support if you have an unusual species and we will confirm before booking.
How does this compare to standard Dutch pet insurance?
Standard Dutch pet insurance costs 20 to 50 euro per month and only activates after you pay your premium. The Petme Protection Plan costs you nothing and covers every booking, even if you do not have separate pet insurance.

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