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Petme Protection Plan: Peace of Mind for Your Pet’s Safety

Every booking on Petme is backed by up to $20,000 in veterinary care coverage, ensuring your pet is protected when it matters most.

The Petme Protection Plan covers up to $20,000 USD in vet expenses

At Petme, we know your pet is family. That’s why every service booked through our platform comes with the Petme Protection Plan—our exclusive commitment to your pet’s safety. With up to $20,000 in coverage for veterinary expenses, you can trust Petme to safeguard your pet, giving you peace of mind whether you’re away for a day or a week.

Veterinary Expenses: Up to $20,000 USD for injuries to your pet caused by a sitter’s actions during a booked service. From emergency surgeries to diagnostics, we’ve got your pet covered.

Not Covered: Third-party injuries, property damage, routine care, or expenses unrelated to pet injuries.

How to File a Claim

Notify Us Promptly

Email legal@petme.social within 24 hours of the incident to report it.

Attempt Resolution

Contact your sitter via the Petme in-app chat to resolve the issue, and keep a record of the conversation.

Submit Your Claim

Within 7 days, provide key documentation, including vet bills, a vet statement confirming the injury, and photos of the incident.

We’ll Review

Our team will verify your claim, and if approved, reimburse up to $20,000 for eligible vet expenses.

Ready for Peace of Mind?

Book your next pet sitting service with Petme and know your pet is protected by the Petme Protection Plan.

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What does the Petme Protection Plan cover?

What isn’t covered?

How do I submit a claim?

Is the Protection Plan insurance?

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