Petme . United Kingdom

How to find a reliable pet sitter

What to check, what to ask, and how every Petme booking is protected.

Finding someone you trust with your pet comes down to a few clear checks: verification, real reviews, a proper meet and greet, and protection that holds if something goes wrong. Here is how to do it, and how Petme builds those checks into every booking with a 0% owner fee and up to £20,000 in vet protection.

Find a sitter

0%

Service fee for pet owners

£20,000

Vet protection per booking

Verified

ID + background-checked sitters

4.9 / 5

Average sitter rating

The checklist

Four checks before you book

Check the verification

Start with sitters who are identity-verified and background-checked. On Petme, every sitter clears both before their profile goes live, and new sitters are tagged so you know who is established.

Read the reviews properly

Look past the star rating. Read what repeat clients say about reliability, communication and how the sitter handled anything unexpected. Open, unfiltered reviews tell you more than a headline score.

Always do a meet and greet

Meet before you book. Watch how your pet reacts, walk through feeding, routine, medication and house rules, and check the sitter asks good questions back. A reliable sitter wants this too.

Confirm cover and updates

Check what protection is included and agree how you will get updates. Every Petme booking includes up to £20,000 in vet expenses, and messaging, photos and the booking all live in one place.

FAQ

Frequently asked questions

What makes a pet sitter reliable?
Verification and a background check, a track record of repeat bookings, clear communication, and a willingness to meet before you commit. The meet and greet is the single best signal: a reliable sitter asks about routine, feeding and medication, and wants to see how your pet responds.
What should I ask a pet sitter before booking?
Ask about their experience with your pet's breed or needs, their daily routine and walking routes, how they handle emergencies, their cancellation policy, and how often they will send updates. On Petme you can ask all of this free in chat before booking.
How does Petme protect my booking?
Every Petme booking includes up to £20,000 in vet expenses with no excess to pay first, identity-verified and background-checked sitters, and in-app messaging and payment. Petme charges pet owners 0% and credits cashback on every completed booking.
Should I pay a pet sitter outside the app?
No. Keep the booking, payment and messages inside Petme. That is what triggers the £20,000 vet protection and the cashback, and it gives you a record if anything needs sorting. Paying off-platform removes those protections.

Find a reliable pet sitter today

0% owner fee. Automatic cashback. £20,000 vet protection on every booking. Verified, reviewed, and a meet and greet before you commit.

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