Petme · Canada

0% owner commission, explained

How the 0% pet-owner fee works, where the cashback comes from, and why both owners and sitters come out ahead.

Most pet-sitting platforms charge pet owners a service fee on top of the sitter's rate at checkout, and take a cut from the sitter on the other side. Petme charges pet owners 0%. This is how that works, what the trade-offs are, and where the cashback comes from.

Find a Petme sitter

The owner side

What 0% actually means at checkout

On Petme, the price you see on a sitter's profile is the price you pay. No service fee, no booking fee, no platform markup added at checkout. If the sitter's rate is CAD 50 per night and you book five nights, you pay CAD 250.

Automatic cashback (up to 5%) is credited to your Petme balance once the booking completes. Spend it on your next booking. No opt-in, no expiry, no minimum.

The sitter side

How sitters keep up to 90%

Sitters set their own rates in CAD. Petme deducts a small platform commission from the sitter side and the sitter keeps up to 90% of every booking. The sitter knows the cut up front; it's consistent across bookings.

Because owners aren't charged extra at checkout, the friction for repeat bookings is lower. Sitters consistently report higher rebook rates on Petme than on platforms where owners pay an extra fee per booking.

The vet protection side

Where the CAD 20,000 comes from

Petme partners with a vet insurance underwriter that provides booking-level coverage. The cost is built into Petme's sitter-side commission, which is why the protection is automatic on every booking with no upcharge to either party.

Coverage is up to CAD 20,000 per booking, no deductible, applies at any licensed Canadian vet clinic. Claims are handled inside the Petme app.

Why this model works

The economics in plain language

A platform that charges owners 15% on top of every booking gets visibly more expensive to repeat customers, which depresses rebooking. A platform that charges 0% to owners and instead earns from the sitter side incentivizes repeat bookings, which compounds for both sides over time.

The cashback is the explicit incentive layer on top: a percentage of the booking value returned to the owner's Petme balance to be spent on the next booking. Repeat-booking owners benefit the most, which aligns the platform's incentive with sitter retention.

FAQ

Frequently asked questions

Is the cashback really automatic?
Yes. No opt-in, no minimum booking value, no expiry. Once a booking completes, cashback is credited to your Petme balance.
What's the catch?
The trade-off is that Petme is smaller than Rover in some Canadian cities. Sitter base is growing; major metros are well-covered, smaller cities are ramping.
Can I cash out the cashback?
Cashback lives in your Petme in-app balance and is spent on future bookings. It is not cashed out to a bank account.

Get Petme

Find a verified sitter, message in chat, book inside the app. Cashback lands automatically when the booking is done.

Find a Petme sitter